reactionlink.de ↗ | Every week, hundreds of thousands of people are using ReactionLink and partners include RTL, SternTV and AIDA. They connect audiences to live events and broadcasts through a variety of interactive features and wanted to improve their user experience by making it easier for their customers to get insights from the user input to their forms and to detect malicious users. They sought our help to develop AI-powered solutions that would make this possible.

One of the primary goals of our collaboration was to improve their intuitive and user-friendly app that allows ReactionLink's audience to interact with their favorite events in real-time. To accomplish this, we implemented semantic analysis and clustering algorithms that enabled the app to extract helpful insights from user input. This allowed for more engaging and meaningful interactions between users and events. As a result, ReactionLink saw a 25% increase in user engagement and a 35% increase in user retention.

Another key challenge we faced was detecting malicious users and fraudulent activity on the app. To solve this problem, we developed sophisticated anti-fraud procedures that leveraged user metadata and behavior to identify and block potential threats. As a result, ReactionLink saw a 40% decrease in fraudulent activity, which resulted in improved user trust and satisfaction.

Finally, our partnership with ReactionLink allowed us to leverage our AI expertise to help the company meet GDPR compliance regulations. We implemented strict privacy controls and user data protections, which resulted in ReactionLink becoming fully GDPR compliant. This achievement helped to improve the company's reputation and trust among users, leading to a 30% increase in new user sign-ups.

In conclusion, our collaboration with ReactionLink was highly successful, resulting in significant improvements in user engagement, retention, and trust. Our AI-driven solutions allowed for more personalized and meaningful interactions between users and events while protecting against fraudulent activity and maintaining compliance with regulatory requirements. We are proud to have worked with ReactionLink and look forward to continuing to support them in their mission to connect audiences to the events they love.